Profile: Trisha Proud
After qualifying with a Business Degree from the University of Surrey Trisha has enjoyed a distinguished career, focusing her management and training skills within the Facilities and Contract Management, Catering, Purchasing and Training arenas.
Trisha’s business credentials provide a broad range of competencies
gained via operating at senior and board level within large corporate
organisations including The AA, Sutcliffe, Compass/Eurest
and Aramark as well as proprietor owned companies such as Hamard
Catering, Hall Ellison and Pelican Buying.
During her time at the Automobile Association Trisha was instrumental
in the out-sourcing and downsizing programmes of various services
including catering, vending, cleaning, security, grounds and equipment
maintenance, warehousing and internal print, prior to the sale of the
AA to Centrica achieving significant savings.
As the Training and Food Services Director for Aramark Trisha was
responsible for launching several new programmes for both disciplines.
These included bespoke and unique training packages for Health
and Safety, craft skills, project and contract management workshops
and board level strategic selling initiatives, as well as food related
innovations such as Healthy Eating campaigns and branded food
and coffee offers, a key factor in Aramark's drive to increase sales.
Trisha’s work has been recognized within the industries in which she
has worked by aspiring to two ‘Catey Award’ nominations, for “Best
Marketing Campaign” and “Trainer of the Year”. Whilst at Aramark
Trisha also earned the accolade of being the only non-American to
win the company’s prestigious “Mission One Award” for her skills
relating to the contract management and business retention of
Aramark's BP account. Her work on this project culminated in her
being part of the winning team for PFM Partnership award in 2001.
Trisha spent 12 years working for the Automobile Association managing
their extensive property portfolio. Her role as Facilities Director required
her to appoint and oversee the contract management of all of the
Association’s service and contractual FM requirements. This involved
a plethora of management skills not limited to, but including, the
writing of detailed budgets, together with strategic and tactical business
plans. Along with this there was also the compilation and development
of contracts and contract partnerships, the writing and measurement
of a of range of tenders and shopping baskets, service level agreements
and key performance indicators.
Trisha excels at Project Management having managed numerous
projects during her career including people related front-line service
initiatives, new systems and product launches, process mapping and
the re-engineering of businesses, as well as broader scope projects
involving both brown and green field sites.
Trisha also spent a number of years working with one of the UK’s
key Purchasing Consortiums where she gained further experience
in a procurement environment and a comprehensive understanding
of public sector purchasing.
Throughout her career Trisha has also been involved in a number of
business sales, mergers and acquisitions where her Change
Management and TUPE skills have been invaluable. An active
participant Trisha has also made significant contributions to various
business committees, working parties, European business forums,
as well as chairing User Groups and writing for trade journals.